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Your 99itbd account keeps deposits, withdrawals and transaction records in one place — connected directly to your bKash or Rocket wallet so you can move money without leaving the platform. Open the banking section from your account dashboard to see the payment routes and balance details available to you in supported regions.
Adding funds to your 99itbd account starts at the banking counter inside your dashboard. We have connected bKash and Rocket as the primary wallet routes for Bangladesh, so the deposit path follows the same steps you already use with those wallets. Select your wallet, enter the amount that matches what your account shows as the minimum, confirm the transfer from your wallet app, and the amount posts to your 99itbd balance once the wallet confirms the transaction.
Log into your 99itbd account and select the banking or deposit section from your account dashboard.
Select bKash or Rocket from the payment options shown. Only the routes active for your account region will appear.
Type the deposit amount in the field provided. Follow the minimum and maximum shown on screen — we do not publish fixed limits here as they can change.
Complete the transfer in your bKash or Rocket app. Once your wallet confirms, the amount posts to your 99itbd balance.
Withdrawal from your 99itbd account follows a parallel path to the deposit route. Open the withdrawal section inside your account banking tab, choose the wallet you want to receive the funds — bKash or Rocket — and enter the amount. The platform will show the withdrawal fields and any account-level requirements at that point; follow whatever appears on your screen precisely, as the steps can differ depending on your account status and the wallet selected. We do not publish guaranteed processing windows because wallet confirmation times vary.
Go to the banking tab in your account and select the withdrawal option.
Choose bKash or Rocket. The wallet number must match the one registered on your 99itbd account.
Type the amount within the range shown on screen and submit. Follow any additional fields your account displays before confirming.
Check transaction records in your account to monitor the withdrawal status. Contact account support if the status stays pending unexpectedly.
Your 99itbd account may prompt an identity or wallet verification step at certain points — typically before your first withdrawal or when your account activity reaches a review threshold. The fields and documents requested will appear directly in your account profile or banking tab; we do not publish a fixed document list here because the requirements shown are specific to your account state and region. When a verification prompt appears, follow the instructions on screen and submit only the information the form asks for.
Open your account profile or banking tab to see whether a verification prompt is active. The system flags this when a check is required.
Submit only the information the form requests. The fields shown are specific to your account; do not send documents that were not asked for.
Wallet verification confirms your bKash or Rocket number matches the account holder. Ensure the number is correct before submitting.
Complete any active verification steps before requesting a withdrawal. Pending checks will hold the payout until the account review clears.
The payment routes on your 99itbd account are set up around the wallets Bangladesh users already rely on day to day. bKash and Rocket are the two verified deposit and withdrawal channels we have configured for supported regions. Both routes connect directly to your account balance — you do not need a separate bank card or third-party processor to move funds. Nagad and Upay availability depends on your account region and what appears in your banking tab at the time; if a route is active for your account, it will show there.
Verified deposit and withdrawal route. Use your bKash wallet number registered to your 99itbd account.
Verified deposit and withdrawal route via Rocket wallet. The wallet number must match your account registration.
Available where shown in your account banking tab, subject to regional eligibility and current account configuration.
Check your banking tab for Upay availability. Appears when active for your account region.
Local bank transfer option where available. Follow the fields shown in your account banking section for account details.
Every deposit and withdrawal on your 99itbd account generates a transaction record inside the account history tab. When you complete a transfer through bKash or Rocket, your wallet app also records a reference ID or transaction code for that movement. Keeping both records — the wallet transaction code and the account history entry — makes it straightforward to track the status of any payment and raise a query with account support if something does not match.
Your bKash or Rocket app assigns a reference code to every transfer. Save this code — it is the key detail for any follow-up with account support.
Account history shows statuses such as Pending, Processing and Completed. A Pending status after wallet confirmation usually resolves once the system logs the transfer.
Open the transaction history section of your account to see a dated list of all deposits and withdrawals with amounts and payment method labels.
Keep a screenshot of your wallet payment confirmation alongside the account history entry. These two records together cover any query you need to raise with support.
Your 99itbd banking activity runs through the account system tied to your registered email and wallet details. A few straightforward habits keep your account and payments secure. Always access the platform through the correct domain — 99itbd — and avoid clicking payment links sent through unofficial channels or social media accounts claiming to be us. Wallet ownership verification, which the account system applies before processing withdrawals, ensures that funds move only to the wallet number on record for your account.
Access your account only through 99itbd. Bookmark the address directly rather than following links from third-party sources or social media messages claiming to offer account help.
The account system checks that the bKash or Rocket number on your withdrawal request matches your registered wallet. This step protects your balance from being sent to an unverified number.
We will never ask for your wallet PIN or account password through chat, SMS or email outside the account interface. Do not share these details with anyone claiming to represent 99itbd.
Use the support channel inside your 99itbd account to report payment issues, suspicious messages or unexpected account changes. This route is the verified path for all account and banking queries.
These questions cover the account banking situations we hear about most from users in Bangladesh. If your question relates to a specific transaction, open your account history and have your wallet reference code ready before contacting support.
bKash and Rocket are the verified deposit routes configured on your 99itbd account. Nagad and Upay may also appear in your banking tab depending on your account region and current availability. Check the deposit section of your account for what is active.
A short delay between your wallet confirmation and the account credit is normal. Save the transaction reference code from your bKash app. If the pending status continues without updating, use the support route inside your account and provide that reference code.
The minimum deposit amount is shown in the deposit section of your account when you select a payment method. We do not publish a fixed figure here because it can vary by payment route and account configuration. Follow the amount shown on your screen.
Open the banking tab in your account, select withdrawal, choose Rocket as the payout method and enter the amount. Your Rocket number must match the one registered on your account. Complete any active verification steps before submitting — pending identity checks hold withdrawal requests.
Verification requirements appear as prompts inside your account profile or banking tab. The fields shown are specific to your account state. Wallet verification — confirming your bKash or Rocket number — is a common step. Follow the on-screen instructions and resolve any prompts before requesting a withdrawal.
Open the transaction history section inside your 99itbd account. Every deposit and withdrawal is listed there with the date, amount, payment method and status. Cross-reference any entry with the reference code from your wallet app if you need to raise a query with account support.